,
Thomastown, Melbourne - 3048
Australia.
Tel : 0403 704 444
Email : hello@biggdigital.com

Terms of Service & Privacy Policy

By signing up with Bigg Digital, you agree to the terms and conditions governing the use of Bigg Digital’s services under the following Terms of Service:

  1. This Agreement is between EMT, trading as Bigg Digital, ABN: 90 148 489 477 (hereafter referred to as “the service provider”) and all its’ subscribers (hereafter referred to as “the client”). Unless the context requires otherwise, the service provider, and/or its’ assigns shall be referred to as “us”, “we”, or “our” and the client shall be referred to as “you”, “your” or “subscriber.”


  1. You, the client, will use your Bigg Digital account in a manner that is consistent with all applicable laws and regulations and in accordance with the terms and conditions discussed herein.


  1. You understand that the service provider, and/or its’ assigns do not guarantee, imply, or predict any type of profit or response from said services.


  1. You irrevocably covenant, promise and agree to indemnify the service provider and/or its’ assigns from and against any and all losses, claims, expenses, suits, damages, costs, demands or liabilities, joint or several, of whatever kind or nature which the service provider and/or its’ assigns may sustain, and/or to hold the service provider and/or its’ assigns harmless to which the service provider and/or its’ assigns may become subject arising out of or relating in any way to the use of the services provided under this Agreement, including, without limitation, in each case attorneys’ fees, costs and expenses actually incurred in defending against or enforcing any such losses, claims, expenses, suits, damages or liabilities.


  1. The Website Terms of Use of this agreement is governed by and will be construed according to the laws of Victoria, Australia.



Service Fees:


  1. By using Bigg Digital’s services, you agree to accept the fees you may incur as a result of using the Bigg Digital service, including but not limited to, fees for supplemental services or features, additional website customization and purchases made through the use of the service provider. Subject to any applicable law, fees and charges for Bigg Digital services are non-refundable unless the pricing terms for the applicable service expressly states otherwise.


  1. This Agreement and the client’s use of Bigg Digital’s services shall become effective on the date the order is submitted by the client to the service provider (“Effective Date”).


  1. The Period of Performance of this Agreement shall commence on the Effective Date and shall automatically renew for additional like periods (“Renewal Periods”) under the same terms and conditions as herein agreed, which may be amended from time to time, unless and until either party provides the other party with notice of termination (refer to account Cancellation instructions below) at least seven (7) days prior to any Renewal Period.


  1. The service provider will continue to renew automatically unless terminated by Bigg Digital or until you notify Bigg Digital of your intent to change your service renewal.


  1. For account cancellation instructions refer to the CANCELLATION POLICY found in these Terms of Service.


METHOD OF PAYMENT

  1. The client must provide a valid credit card prior to and during any time the client receives Bigg Digital Services.


  1. The Renewal Fees will be due on the day of the recurring effective date of the Renewal Period, and will be automatically debited from the client’s credit card on that date.

  2. Receipts for these transactions will be emailed directly to the client from Stripe.com, our secure payment merchant.


  1. The client acknowledges and agrees that the service provider will not require any additional authorization for any recurring payments or automatic billing options.


  1. Accounts are considered in default if the payment is not received within seven (7) days after the effective date of the Renewal Period. The service provider may suspend or terminate use of the Bigg Digital services if the client fails to provide a valid designated payment method upon request, or if Bigg Digital is unable, for any reason, to bill charges to the client’s designated payment method. If the payment is more than fourteen (14) days past due, the client will be liable for any fees Bigg Digital incurs in its efforts to collect any unpaid balances.


  1. Any billing problems or discrepancies must be brought to Bigg Digital’s attention within thirty (30) days from the date the client is billed. If you do not bring them to WodSite’s attention within thirty (30) days, you agree that you waive your right to dispute such problems or discrepancies with Bigg Digital.


If you have any billing-related questions or want to stop a recurring payment from being charged to your designated payment method email our sales/billing support on hello@biggdigital.com


TERMINATION

We may terminate your account:

  1. If service fees are unpaid for longer than 7 days

  2. If you violate the Terms Of Service Policy or obstruct our Privacy Policy (further down the page);

  3. If you breach any term of this Agreement;

  4. If your website is being used for purposes Bigg Digital believes to be illegal, offensive such as pornographic, terroristic activities, selling illicit drugs, etc.


NO WARRANTIES

  1. Bigg Digital MAKE NO WARRANTIES TO THE CLIENT OF ANY KIND, EXPRESSED OR IMPLIED, WITH RESPECT TO OUR SERVICES, AND/OR OUR SUBCONTRACTORS’ AND AFFILIATES’ SERVICES PROVIDED. WE EXPRESSLY DISCLAIM ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS OF THIS SERVICE FOR A PARTICULAR PURPOSE.


  1. We shall not be liable for any damages suffered by the client, whether indirect, special, incidental, exemplary, or consequential, including, but not limited to, loss of data or service interruptions, regardless of cause or fault. We are not responsible for lost profits or for loss of data or information.


  1. While we take all reasonable precautions to ensure your database is secure and protected, the client understands and agrees that the service provider is under no obligation to export, extract, retrieve or store our clients data except for through our weekly backups of the clients website which is stored on a ‘best effort’ basis.


TERMS

  1. The client agrees: (a) to use the website in a manner that is ethical and in conformity with community standards; (b) to respect the privacy of other users (you shall not intentionally seek data or passwords belonging to other users, nor will you modify files or represent yourself as another user unless explicitly authorized to do so by that user); (c) to respect the legal protection provided by copyright law, trade secret law, or other laws protecting intellectual property; and(d) to accept notifications of service changes, commercial email and similar offers presented via email.


  1. If the service provider learns of a violation or likely violation of its’ TERMS OF SERVICE, we will attempt to notify you. If you do not take immediate remedial action which is satisfactory to us, or in the event of a serious violation of the TERMS OF SERVICE, we reserve the right to terminate your account immediately. Every effort will be made to inform you prior to account termination, and to re-establish your account upon receiving such representations from you as we deem appropriate in the circumstances.


ASSIGNMENT

  1. This Agreement is personal to you. You may not assign your rights under this Agreement without our prior written consent. If you do assign your rights, as would be the case where you allow someone other than you to use your account, you shall remain liable to us for any fees due under this Agreement.


  1. We may assign this Agreement at any time.


CHANGE OF TERMS AND CONDITIONS


  1. We reserve the right to change the terms and conditions of this Agreement as needed.


  1. Use of our servers by you after said changes constitutes acceptance of those new terms and conditions. This includes, but is not limited to, the right to change our subscription rates at any time.


  1. If you do not agree to the new terms and conditions, you may terminate this Agreement in accordance with our cancellation policy.


  1. For changes in subscription rates, we will always give thirty (30) days notice prior to changing subscription rates.


NOTIFICATION OF ACCOUNT CHANGES

  1. You agree to provide us with such other information relating to your use of this service as we deem necessary or desirable.


  1. You agree to notify us if your address, email address, telephone number or billing information changes.





NOTICES

All notices, requests, demands, and other communications under this Agreement shall be in writing and shall be deemed to have been given on the date of delivery: if delivered personally to the party to whom notice is to be given; if sent by electronic mail with a cc: to sender; if sent by fax; or on the third day after mailing by first class mail.



GENERAL PROVISIONS


  1. The subject headings of the articles and sections are for convenience only, and shall not affect the construction or interpretation of any of its provisions.


  1. If any portion of this Agreement is found invalid or unenforceable, that portion shall be severed and the remainder of this Agreement shall remain in force.


  1. This Agreement constitutes the entire Agreement between the service provider pertaining to its subject matter and supersedes all of our prior Agreements, representations, and understandings.


  1. Subject to Section I, no supplement, modification, or amendment of this Agreement shall be binding unless executed in writing by both parties. No waiver of any of the provisions of this Agreement shall be deemed, or shall constitute a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by the party making the waiver.


  1. This Agreement may be executed in one or more counterparts. Each shall be deemed an original, but all of which together shall constitute one and the same instrument. If an organization is the subscriber, the individual signing up for our services represents that he or she is duly authorized to enter into this Agreement on behalf of that organization.


  1. In the event of a dispute, the parties agree to submit the matter to the Community Dispute Resolution Service or any recognized Arbitration Board located within our state and county, before instituting litigation.

REFUND POLICY

Refunds for Monthly Subscribers:


  1. Refunds will only be submitted if the services specified above and on our website have not been completed in sufficient manner, within the specified time. If the criteria for “setup” has been met, a refund will not be issued. However, if the monthly services are not been supplied in a timely manner


CANCELLATION POLICY

Cancellations must be sent in writtern form, preferably via email.


In the case of a cancellation, the remaining months of the subscription plan (of 12 months) will be multiplied by 20% of the monthly amount of the plan bought by the customer.


The reason for this policy is due to our modest pricing which relies on offsetting costs for the customer, making it more affordable by extending our services over the course of a year.


Bigg Digital TERMS OF SERVICE

  1. By using the biggdigital.com web site or any other site owned and operated by Bigg Digital (“Service”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”).


  1. Bigg Digital reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.


  1. Violation of any of the terms below will result in the termination of your Account. While Bigg Digital prohibits such conduct and Content on the Service, you understand and agree that Bigg Digital cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.


ACCOUNT TERMS


  1. You must be 13 years or older to use this Service.


  1. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.


  1. You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.


  1. Your login may only be used by one person – additional logins for your account can be requested by contacting hello@biggdigital.com.

  2. You are responsible for maintaining the security of your account and password. Bigg Digital cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

  3. You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account).

  4. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

PAYMENT, REFUNDS, UPGRADING AND DOWNGRADING TERMS

  1. A valid credit card is required for paying accounts.

  2. The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.

  3. All fees are exclusive of all taxes, levies or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding United States (federal or state) taxes.

  4. For any upgrade or downgrade in plan level, the credit card you provided will automatically be charged the new rate on your next billing cycle.

  5. Downgrading your service may cause the loss of content, features or capacity of your account. Bigg Digital does not accept any liability for such loss.

CANCELLATION AND TERMINATION

  1. You are solely responsible for properly cancelling your account using the Manage Subscription Form. A phone, email, social media message or any other request to cancel your account is not considered cancellation. It must be in writing.

  2. All of your Content will be immediately deleted from the Service upon cancellation. This information can not be recovered once your account is cancelled unless otherwise arranged through written notice via Bigg Digital.

  3. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.

  4. You may opt to arrange a buyout fee of your Bigg Digital website, email us how hello@biggdigital.com


  1. Bigg Digital, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Bigg Digital service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. Bigg Digital reserves the right to refuse service to anyone for any reason at any time.

MODIFICATIONS TO THE SERVICE AND PRICES

  1. Bigg Digital reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.

  2. Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the Bigg Digital website.

  3. Bigg Digital shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.


COPYRIGHT AND CONTENT OWNERSHIP

  1. We claim no intellectual property rights over the material you provide to the Service. Your website content, photos, user data and materials uploaded remain yours. However, by setting your pages to be shared publicly, you agree to allow others to view and share your Content.


  1. Bigg Digital does not pre-screen Content, but Bigg Digital and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.


  1. The look and feel of the website Service we provide for you is copyright ©2017-2018 Bigg Digital, All rights reserved. You may not duplicate, copy, or reuse any portion of this website.


4. Domain ownership: In some cases, Bigg Digital will take initiative in buying the domain name(s) requested by the customer. This can be for reasons of speed and efficiency, faster management (in the case of a change in server providers), etc. The domain name associated with the customers businesses belongs solely to the customer. If the customer would like to transfer the domain in this case, they will be responsible for any charges applied by the registrar/company of their choice.


GENERAL CONDITIONS

  1. Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.


  1. Technical support is only provided to paying account holders and is only available via email.


  1. You understand that Bigg Digital uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.


  1. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Bigg Digital, or any other Bigg Digital service.

  2. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website we provide you, use of the Service, or access to the Service without the express written permission by Bigg Digital.


  1. We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.


  1. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Bigg Digital customer, employee, member, or officer will result in immediate account termination.


  1. You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.


  1. You must not transmit any worms or viruses or any code of a destructive nature.


  1. Bigg Digital does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.


  1. You expressly understand and agree that Bigg Digital shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Bigg Digital has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.


  1. The failure of Bigg Digital to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Bigg Digital and govern your use of the Service, super ceding any prior agreements between you and Bigg Digital (including, but not limited to, any prior versions of the Terms of Service).


  1. Questions about the Terms of Service should be sent to hello@biggdigital.com





PRIVACY POLICY


SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store or one of our services, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.


When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.


With your permission, we may send you emails about our services, new products and other updates.


SECTION 2 – CONSENT

How do you get my consent?


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.


If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


How do I withdraw my consent?


If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@biggdigital.com or mailing us at: Bigg Digital 1/41 Springwood Avenue, Pacific Pines, QLD, 4211, Australia


SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


SECTION 4 – PAYMENT GATEWAY

All payments on our website are handled by our secure payment provider Stripe.


Stripe adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.


PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.


However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.


For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.


In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.


As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.


Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


Links


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.


If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


COOKIES

We use cookies and tracking pixels on this website to help provide our customers with a better service experience.


SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTION AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at hello@biggdigital.com or by calling 0403 704 444

Let's get cracking!

Contact